1. Acceptance of Terms
Welcome to Receipts Keeper ("Company", "we", "us", or "our"). These Terms & Conditions ("Terms") govern your access to and use of the Receipts Keeper web application, mobile interfaces, APIs, and related receipt processing services (collectively, the "Service").
By creating an account, uploading receipts, connecting accounting software (such as Xero), or accessing the Service, you confirm that you have read, understood, and agreed to be bound by these Terms. If you do not agree to these Terms, you must immediately discontinue use of the Service.
2. Description of Service
Receipts Keeper provides automated receipt digitisation, optical character recognition (OCR), transaction data extraction, expense categorisation, tax calculation (VAT tracking), and accounting software synchronisation tools.
3. Account Tiers & Data Handling
Receipts Keeper offers free accounts ("Free Accounts") as well as paid subscription plans ("Paid Accounts" such as Business and Practice plans).
3.1 How Free Accounts Help Improve Scanning: In exchange for using the Service without charge, users on a Free Account allow our automated systems to analyse anonymised receipt structures (such as merchant layouts, line-item formats, and currency notations). This automated learning helps improve OCR accuracy across common UK receipt formats. We do not sell your receipts, and no human reads your receipts for this purpose.
3.2 Paid Account Exclusion: Data uploaded by users on active Paid Accounts (Business or Practice) is treated as strictly confidential. Paid account receipts and transaction records are exclusively processed to deliver the Service to your account and are never used to train models or analyse receipt templates.
4. Anonymisation & Personal Privacy
Before any receipt from a Free Account is analysed by our automated layout systems, it is processed through an automated privacy filter:
- Automatic Personal Detail Removal: All Personally Identifiable Information (PII)—including names, email addresses, phone numbers, home or delivery addresses, and payment card numbers—is automatically detected and scrubbed.
- Format Standardisation: Only generic merchant layout structures and numerical totals are reviewed to teach the OCR engine where totals and VAT rates appear on a page.
- Account Disassociation: Anonymised layout patterns are completely detached from your account identity, meaning no parsed layout can be linked back to you.
5. User Account Security
You are responsible for maintaining the confidentiality of your login credentials, API keys, and account access tokens. You must notify Receipts Keeper immediately of any unauthorised access to your account. Receipts Keeper shall not be liable for any loss or damage arising from your failure to safeguard your account credentials.
6. Acceptable Use & Conduct
You agree not to misuse the Service. Specifically, you agree not to:
- Upload fraudulent, illegal, obscene, or malicious documents or images.
- Attempt to probe, scan, or test the vulnerability of the Receipts Keeper infrastructure or bypass security mechanisms.
- Decompile, reverse engineer, or attempt to extract source code or core algorithms from the Service.
- Use automated scripts or scrapers to overload the API or extract data from other users.
7. Intellectual Property Rights
The Service, including software code, design assets, algorithms, branding, logos, and documentation, is the exclusive intellectual property of Receipts Keeper and its licensors. Subject to these Terms, you retain ownership of the original receipt documents you upload to the Service.
8. Subscriptions, Upgrades & Cancellations
Paid subscriptions are billed on a recurring billing cycle (monthly or annually) via secure payment providers (Stripe). You may upgrade, downgrade, or cancel your subscription at any time via your account settings. Upgrading from a Free Account to a Paid Account instantly excludes all future receipt uploads from research normalisation pools.
9. Disclaimer of Warranties & Limitation of Liability
The Service is provided on an "AS IS" and "AS AVAILABLE" basis. While we strive for high accuracy in automated OCR and categorisation, Receipts Keeper does not guarantee 100% error-free parsing. You are advised to review extracted receipt data prior to submitting financial statements or tax filings.
To the maximum extent permitted by law, Receipts Keeper shall not be liable for any indirect, incidental, consequential, or punitive damages, or loss of profits or revenue arising out of your use of the Service.
10. Governing Law & Contact
These Terms are governed by and construed in accordance with the laws of England and Wales, UK. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
If you have questions regarding these Terms or wish to inquire about data normalisation, please reach out to us via our Contact Page or by emailing support@receiptskeeper.co.uk.